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Customer Service Information



To make sure you get the best possible service, we've included a number of ways you may use to contact Kimberly Gift Shop.


By telephone:  

Monday - Friday, 9:00am - 6:00pm (EST)
Saturday, 9:00am - 2:00pm - Sunday, Close
1-203-996-9787

By email:   Email Us


By mail:  

Kimberly Gift Shop
63 Trout Brook Rd
Cheshire, CT 06410

Return Policy Our return policy is simple: Within 30 days you may return any item in its original condition for exchange or full refund (less shipping charges if any and a 15% restocking fee). To return, please use the label provided on the packing slip.
Note: Packages without the return label will not be accepted.
Note: We do not accept returns on layaway orders.




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